Refund policy

Because of the nature of our products, all sales are final. We do not accept returns or exchanges.

Physical Products
Items are made to order, so returns and exchanges are not available. If your item arrives damaged or incorrect, please contact us within 48 hours of delivery so we can make it right.

Cancellations
If you need to cancel an order, contact us as soon as possible. Because orders are packaged quickly, we can only cancel before the order ships.

Problem Resolution
If your order arrives damaged or incorrect, email us your order number and photos of the issue within 48 hours of delivery, and we'll make it right.

Contact Us
For any questions about refunds and returns, email info@creativeplannervibes.com.